Great service and product. Fast shipping and packed nicely.

Their answering service is great and very friendly people willing to help.

I am a first time user and so I wanted to get a grow kit in order to minimize the number of errors I made. I cannot yet comment on how the grow went, because I am just in the beginning stages still. I can tell you that the kit was everything I hoped it would be and the instructions for use were thorough and easy to follow. My kit came within a week of purchase, and after some issues with FedEx being too lazy to bring the package to my door and leaving it with my complex manager (Ouch), it was set up and ready to use almost immediately. Unfortunately, my incubator was cracked (not the company's fault, this stuff happens) but Midwest responded almost immediately to my email and shipped me out a replacement that arrived in just 7 days. No hassle, no trouble, just wonderful people eager to please their customers. It is rare to find such good customer service these days and very refreshing. I have just inoculated (about a week ago) so I am hoping for good results!! I will definitely be using Midwest for all of my growing needs---nothing but impressed here!

I'm so stoked!! All my jars are 90% colonized and I'm almost ready to fruit!!! You guys made my Summer!!! Time to visit the moon and back!!! Hahahaha

This was my first time doing this and the mega kit came with everything I could need plus excellent literature about the whole process and access to more online. I would highly recommend!!!