Had a problem with 1 bag. I called and they sent 2 no questions asked. Good company
They have chat open after hours, which is awesome! You can also call in or email them and they get back to you right away! 5 grain bags are a great deal! They're soooo cheap for what you get! I would only recommend to make sure you chose FedEx ground for shipping. I picked the USPS smartpost shipping and it took 8 days.
I don’t actually have words big enough to describe how much I love these guys
Always shows up in a reasonable time and I've yet to have one contaminated by anything.
My bag's arrived in good shape, double bagged, just inoculated them, as Long as my culture is good,,I'm in good shape